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Winter is coming, and it's time to prepare for colder temperatures. If you have an outdoor hose connected, now is the time to drain, coil and store the hose, making sure the outdoor spigot drains before a hard freeze arrives. A freeze can cause the pipe or the outdoor faucet to burst if it still has water in it when the freeze occurs.  


City Utilities Working Out Payment Plans to Keep Residents Connected 

Throughout the COVID-19 pandemic, City Utilities has led the fight against it by continuing to deliver high-quality water services to all customers. 

For nearly seven months, beginning March 13, 2020, City Utilities has had a moratorium on shutoffs. But as a not-for-profit, public utility, an ongoing moratorium is unsustainable. On Monday, October 5, 2020, we ened the moratorium.

Throughout this difficult time, service representatives have been proactively calling customers behind on payments to help them set up generous payment plans to remain connected. 

City Utilities is keenly aware of the importance of abundant, safe water to the coronavirus fight. Our Customer Support representatives can tailor plans to fit a customer’s needs and keep their water service connected. Customers can avoid disconnects by calling Customer Support at 427-1234, Monday through Friday, from 7:30 a.m. to 5:30 p.m. 

Customers needing financial assistance can go to their Township Trustee’s Office or call the United Way’s 211. They are working closely with numerous agencies in town. City Utilities maintains a Customer Relief Fund that works through the Salvation Army if customers cannot receive assistance from their Trustee’s Office. 

While Governor Holcomb ended the moratorium on shutoffs in mid-August, City Utilities extended the policy of waiving late fees and disconnects through the beginning of October to help customers during these stressful times. 

City Utilities urges all customers to update their contact information. In some cases, customers have old landlines listed that are no longer in service.


glc logo2Neighborhood Stormwater Improvements Continue - Great Lakes Commission Grant, Aids Upcoming Improvement

Bắn cá đổi thưởng vui nhộnNovemeber 13, 2020  – A $200,000 grant from the Great Lakes Commission will be used for flood protection and drainage improvements for the Colonial Heritage neighborhood and improve the Trier Ditch watershed. The project includes improvements to ditch channel that will provide additional flood storage and water quality benefits to the Trier Ditch, construction of a bioswale, wetland expansion and enhancements, and a walking trail in the area, just off Hessen Cassel Road.  

The Commission awarded grants totaling $1.55 million, split between nine communities, including Fort Wayne, to reduce the runoff of sediment, nutrients, and other pollutants into the Great Lakes. The award is through the . Each year, the program provides competitive grants to local, state and tribal governments and nonprofit organizations to install erosion and nutrient control practices in the Great Lakes basin. The program supports projects not typically funded by other federal cost-share programs, allowing it to invest in innovative and unique approaches. 

Bắn cá đổi thưởng vui nhộnCity Utilities secured an additional $150,000 grant funding for this project from the Department of Natural Resources Lake and River Enhancement program. The remaining $420,000 project investment will come from the City Utilities’ Stormwater funds. The $770,000 project will begin construction in March of 2021. 

“Our team is always looking for ways to stretch our funding and is aggressively applying for grants to aid water quality and protect neighborhoods from floodwater,” said Anne Marie Smrchek, P.E., stormwater manager, City Utilities. “These are planned projects, but when we can match them to grant money, it allows us to move up the timelines of other projects.”

Bắn cá đổi thưởng vui nhộnThis project is part of a three-phase improvement along the Hessen Cassel corridor to reduce flooding and standing water.  In all, more than $6 million is going toward stormwater upgrades to protect 13 neighborhoods along the corridor.  Phases 1&2 also include new sidewalks on Hessen Cassel where none existed before.


Peak Perfomance GOLDCity Utilities Recognized for Operational Excellence

Novemeber 2, 2020 - Washington, DC – A successful year of treating nearly 20.9 billion gallons of sewage in 2019, with zero violations, brings national attention to City Utilities. The National Association of Clean Water Agencies (NACWA) presented Fort Wayne City Utilities with the Gold Peak Performance Award. This annual award goes to honorees who have achieved excellence in operational performance and permit compliance.

“Our public utility members are the backbone of the communities they serve, providing safe, reliable access to clean water services day-in and day-out,” Adam Krantz, Chief Executive Officer of NACWA. “Peak performance winners represent the top performers in the whole country and go above and beyond in their mission to protect public health and the environment.”

The award goes to City Utilities’ P.L. Brunner Water Pollution Control Plant for having no violations of its National Pollutant Discharge Elimination System (NPDES) permit limits in 2019. On average, the Water Pollution Control Plant treats more than 57 million gallons of sewage each day. The plant met permit requirements on all the 2,609 tests it was mandated to submit. The plant is fully operational 24/7 and during peak periods treats 100 million gallons of sewage per day. Ot.

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Delivering High-Quality Water, 20 Years in a Row - National Recognition Applauds City Utilities’ Safe Water

20th Award

Bắn cá đổi thưởng vui nhộnSeptember 30, 2020 -- A commitment to delivering high-quality, safe water, with an optimized process for 20 straight years, has earned City Utilities the Directors Award from the Partnership for Safe Water. 

The Partnership for Safe Water is a unique cooperation between the Environmental Protection Agency, American Water Works Association, Association of Metropolitan Water Agencies, National Association of Water Companies, and the Association of State Drinking Water Administrators.  The award recognizes surface water utilities that have optimized their treatment process and are making continuous improvements for the future. It's a laborious process to meet award requirements that include an aggressive investment in process improvement, action to constantly improve procedures both inside and outside the plant, and water delivery to help protect customers' health.

"Our dedicated team at Three Rivers Water Filtration Plant performs at a high level every day, and every year. They are committed to our mission of producing safe, high-quality and good-tasting water to our customers," said Kumar Menon, Director of City Utilities. "Receiving the 20 Year Directors Award doesn't happen by chance. It's a commitment to excellence and a shared organizational culture over two decades. It's a total team effort involving engineering improvements, careful financial planning to make those upgrades possible, and our water guardians, the dedicated men and women at the Three Rivers Water Filtration Plant. Their high standards stack up to the country's best."

Bắn cá đổi thưởng vui nhộnOf the more than 11,400 community surface water utilities in the United States, only 37, including City Utilities, has received the Safe Water 20-Year Directors Award since 1995. Fort Wayne City Utilities is the only utility in Indiana to receive the 20 Year Award and is one of only 14 utilities across the nation to receive the award, this year.


City Utilities Finances Wastewater Projects

State funding will be used to complete needed improvements to reduce combined sewer overflow events

INDIANAPOLIS, September 28, 2020— Fort Wayne City Utilities closed a low-interest loan, in the amount of $25,000,000, through the Indiana Finance Authority’s Clean Water State Revolving Fund (SRF) Loan Program to finance improvements to the City’s wastewater treatment systems. By utilizing the SRF Loan Program instead of securing a traditional loan, Fort Wayne will save approximately $4,600,000 dollars in interest costs over the life of the loan.

The SRF Loan Program is administered by the Indiana Finance Authority with joint funding from the U.S. Environmental Protection Agency and the State of Indiana.  The project includes sewer system rehabilitation, improvements at the wastewater treatment plant, and further construction related to the 3RPort tunnel including a Deep Dewatering Pump Station.  The project allows the City of Fort Wayne to meet the requirements of the City’s CSO Long Term Control Plan which further protects water quality and public health for the residents and businesses in the service area. 

SRF Loan Programs operate in all States to provide the resources necessary to maintain and improve the infrastructure that protects our valuable water resources.  Communities can get more information about obtaining an SRF loan by contacting Stephanie McFarland at (317) 709-8728, This email address is being protected from spambots. You need JavaScript enabled to view it.